Fresh Start Women's Foundation's Commitment to Privacy
The following discloses how we use the information we gather from our Website at wehelpwomen.com.
Personal Information Collection
Contact and Financial Information
In order to use most features on this Website, a user must first complete a registration process. Fresh Start's registration form requires users to provide us with contact information to establish subscription accounts. Fresh Start collects each user's name, address, city, state, postal code, telephone number and e-mail address. Fresh Start uses this information to contact the user regarding subscriptions, customer service, and other administrative matters. New users must opt in to receive email communications and may opt out of receiving future communications at any time (see "Anti-Spam Policy/Opt-out Choice" below).
We also require users who subscribe to the paid service to supply billing information, including billing address, credit card number, and expiration date. The user's credit card will automatically be charged a pre-determined fee monthly or annual fee upon registering for an account and on an ongoing basis until the user cancels their account (see Terms of Service).
How We Use Information We Collect
Fresh Start only collects user information that is required to administer its business and enhance and improve its product offering. Fresh Start does not rent, sell or exchange user information, and restricts access to user information to qualified Fresh Start employees and agents. Third parties who need access to Fresh Start user information to provide operational or other support services are required by Fresh Start to maintain high standards of security.
Fresh Start may share aggregated demographic and site usage information with our sponsors in instances where they require demographic information (such as zip code) to target messages effectively. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Fresh Start stores the financial information entered by users, such as credit card numbers and related identification information for the sole purpose of collecting payment for subscriptions. Fresh Start uses a third-party intermediary (payment gateway) to manage credit card processing. This intermediary is not permitted to store, retain, or use financial information except for the sole purpose of credit card processing on Fresh Start's behalf.
Fresh Start may disclose a user's contact or financial information if required to do so by law or in the good-faith belief that such disclosure is necessary to comply with an order of a court or government authority, or a subpoena. Fresh Start may also disclose a user's contact or financial information in the good-faith belief that such disclosure is necessary to protect Fresh Start or the wehelpwomen.com Website, or enforce the applicable Terms of Service, in conjunction with an investigation or legal, equitable or administrative action or proceeding.
Website Usage Information
Fresh Start uses commonly-used information-gathering tools, such as cookies and log files, to collect information as you navigate the wehelpwomen.com Website. This section describes the types of Website Usage Information we may collect and how we may use this information.
Fresh Start may collect information on the services and products viewed by you on the Website. Fresh Start may use this information to customize your experience and suggest and offer you products according to your preferences. Fresh Start may also use this information to identify patterns and trends of use, but will only release or publish any such information in a manner that preserves your anonymity.
A cookie is a piece of data stored on the user's hard drive containing information about the user. The wehelpwomen.com Website places a "cookie" on your computer's hard drive through your Web browser to keep track of your identity for the purposes of saving your preferences and saving your logged-in state so that you do not have to log in each time you visit the site. "Cookies" allow our Website to recognize your computer when you access the Website. To use most features on wehelpwomen.com, the user must set their browser to accept cookies. (Some features, such as auto login, are not available to users who have cookies disabled on their browsers.)
Fresh Start collects IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. We also collect the user's browser type and version number in order to make technology decisions. Additionally, we track the number of sessions initiated by a given user and the user's session length in order to identify power users and to test our site's overall usability. Finally, we track usage of links that point off of the site. We do not correlate this tracking with personally identifiable information.
Public Forums, Blogs, User-Generated Content, and Customer Testimonials
Fresh Start may provide forums, blogs, or chat rooms on the wehelpwomen.com Website. Any personally identifiable information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Fresh Start is not responsible for the personally identifiable information you choose to submit in these forums.
Fresh Start may provide mechanisms to enable users to post or share content in the form of photos, comments, and ratings. Any personally identifiable information you choose to submit via such a mechanism may be read, collected, or used by others. Fresh Start is not responsible for the personally identifiable information you choose to submit via these mechanisms. Please keep in mind that this information may become publicly available.
Fresh Start may post testimonials on the wehelpwomen.com Website that contain information such as a user's first name and city. Fresh Start obtains the consent of each user prior to posting her testimonial.
Links to Other Websites
This Website contains links to other sites. Please be aware that Fresh Start is not responsible for the privacy practices of such other sites. We encourage our users to become familiar with privacy statements of each and every Website they visit that collects personally identifiable information. This privacy statement applies solely to information collected by the wehelpwomen.com Website.
Site Is Intended to be Used by Adults
This Website is intended to be used by adults. Fresh Start does not knowingly collect or publish any personally identifiable information about any child under age 18. Individuals under age 18 should not use this Website and should not post any information that would personally identify themselves anywhere on the website, such as in a forum or on a blog.
Fresh Start takes appropriate precautions to protect our users' information. Your account information is located on a secured server behind a firewall. When you enter sensitive information (such as credit card number or your password), we encrypt that information using secure socket layer technology (SSL). (To learn more about SSL, go to http://en.wikipedia.org/wiki/Secure_Sockets_Layer). Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services. If you have any questions about the security of wehelpwomen.com Website, please contact us at firstname.lastname@example.org. You should promptly notify Fresh Start if your account, user name or password have been lost or stolen. Fresh Start will never ask you for your password. If you need a new user name and/or password, Fresh Start will generate a new user name and password automatically for you and send it to you via email.
Anti-Spam Policy/Opt-out Choice
Users of the wehelpwomen.com Website may receive periodic emails and email alerts (i.e., notifications) as participants in the service. However, we are committed to providing our users with the choice to receive or not receive such email communications from us. We only send email to users who have requested or consented to receive email from us. We do not send unsolicited commercial emails ("spam"), buy or sell email lists, or use purchased or harvested email lists. We offer both commercial email recipients and notification recipients the opportunity to opt-out of further communications in every email. If you would like to opt-out of receiving further communications, please click on the unsubscribe button when it appears or contact us using one of the methods below.
Please note that we may not include the opt-out information in some administrative emails (i.e., emails concerning your order, updates to the Website's Terms of Service, etc.). If you have questions or concerns regarding our email policy, please contact us using the information under "Contacting Fresh Start" below.
Modification of Contact Information and/or Financial Information
If a user would like to modify her contact and/or financial information in our database or if a user no longer desires our service, Fresh Start will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can be done by visiting your personal profile page or by contacting our Customer Service department using one of the methods below.
Contact Fresh Start
Fresh Start Women's Foundation
National Website Department
1130 East McDowell Road
Phoenix, AZ 85006
March 31, 2011